Shop & Earn

Points & Perks is a loyalty program that rewards members with points every time you shop in store or online! All members can redeem points and earn access to exclusive benefits like birthday gifts and special offers. Members can also earn points for following us on social media and referring friends.

Points & Perks for online orders officially began on September 19, 2022. Any online purchases made prior to this date will not be awarded points. Program last updated July 02, 2025.

You must be logged in or create an account online in order to earn points on your online purchases. If you check out as a guest, you will not be rewarded any points for those orders. Please contact Customer Service with questions regarding missing points via email: info@naplessoap.com

Contact us at info@naplessoap.com, and we'll be glad to review your account history!

It's simple. Earn 10 points for every whole dollar you spend. For example, if your product subtotal is $120.75, you will earn 1,200 points. You can also earn points for referring a friend or on your birthday! Please note, you will not earn points on taxes or shipping.

Love Naples Soap Company? Want to share the love AND earn points, too?

Open the Rewards widget in the bottom left corner of the screen to copy your referral link. Send it to your friends and family.

Your friend will receive 1,000 points for placing an online order over $50 within 14 days of filling out the referral registration form.

Once her/his order ships, YOU will automatically receive 1,000 points.

Questions? Please reach out to customer service at info@naplessoap.com.

You can redeem your points before the checkout process by following these steps:

1. Log into Your Account: Ensure you are logged into your customer account to access your points.
2. Open the Rewards Widget: Click "Ways to Redeem" then click "Redeem."
3. Choose Redemption Amount: Use the slider to redeem the desired amount of available points, either $10, $20 or $30 as available.
4. Apply Your Discount: Click "Apply" for the point redemption code to be added to your cart. Once you select "Checkout" in the cart, you should see your discount.

What if there is an error applying the coupon?

Some items and promotional time periods are ineligible for coupon use. Please reach out to Customer Service with any issues redeeming your points.

What if I don't check out, what happens to my points?

Points are only deducted from your balance once you complete the transaction. The Rewards Widget will keep track of all the coupon codes created which you can copy and paste back into your cart if you happen to leave the cart to make any adjustments.

Open the Rewards Widget, select "Your Rewards" and the list of created coupon codes will be available to use.

Yes, your points expire after 24 months of account inactivity. If you do not make any purchases or engage with the store during this period, your points will no longer be valid.

Points are awarded within 24 hours after your order has shipped.

It’s free to enroll! You are automatically enrolled when you create an account on www.naplessoap.com, and you’ll automatically be enrolled in the Points & Perks Program. You can also enroll by providing your email address when making a purchase in stores!

No. Unfortunately, we cannot refund or exchange free products unless your products arrive damaged.

Yes. You can earn rewards online and in stores. Points cannot be earned by purchasing Naples Soap Company products from our wholesale partners.

Points earned with each purchase are updated once your order is processed and shipped. Points earned using other program benefits may be reflected immediately in your account, with the exception of referrals. If you have additional questions about points, please contact our customer support team at info@naplessoap.com.

Birthday points are available for new accounts 30 days after you enroll in the Perks & Points Program.

If you've entered your birthday within 30 days of the date, your points will be awarded 30 days after you enter your birthday. Otherwise, points are awarded 5 days prior to your birthday.

Step 1: go to the Points & Perks Reward page

Step 2: Click on the Birthday Icon

Step 3: Enter your birthday in the date field and click "Save".

After your friend makes their first online purchase of $50 or more and their order ships.